xbajr Privacy Policy
Your personal information is a sacred trust to us. This policy clearly describes how xbajr collects, uses, and protects your information.
xbajr ("we", "us", or "platform") provides a safe and reliable online casino and betting experience for users in Bangladesh. This privacy policy ("policy") describes what information we collect when you use our website xbajr.cam, why we collect it, how we use it, and how we keep it secure.
By using our platform, you will be considered to have agreed to this privacy policy. If you do not agree with any condition of this policy, please refrain from using our services and contact our support team.
What Information We Collect
We collect various types of information to operate our services properly and provide you with the best experience. This information comes from two main sources.
Information You Provide Directly
Information you give us when you register on our platform or fill out a form:
- Full name and date of birth
- Valid email address
- National ID card or passport details (for identity verification)
- Payment method details (bKash, Nagad, Rocket, or Upay account number)
- Transaction history and deposit details
- Messages and complaint details sent to support
Automatically Collected Information
Information automatically collected while you browse our site:
- Device type, operating system, and browser information
- IP address and connection location
- Browsing behavior, links clicked, and time spent on pages
- Information collected from cookies and similar tracking technologies
- Log data related to login session time and date
- Referral source (how you arrived at our site)
How Your Information Is Used
xbajr uses your personal information only for specific and legitimate purposes. We never sell your information to third parties for any commercial purpose without your permission.
Account Management
Your information is used to create and verify your account, ensure its security, and manage the login process.
Financial Transactions
Your information is used to accept deposits, process withdrawals, and ensure secure transactions via bKash, Nagad, Rocket, and Upay.
Customer Service
Your information is used to resolve complaints, answer questions, and run 24/7 live chat support.
Service Improvement
Aggregated information is used to analyze platform performance, develop new features, and improve the user experience.
Fraud Prevention
Your information is used to detect suspicious activity, ensure account security, and comply with anti-money laundering regulations.
Notifications and Updates
Your information is used to send important service notifications, security alerts, and promotional messages you have approved.
Cookies and Tracking Technologies
Cookies are used on the xbajr website. Cookies are small text files stored in your browser that help improve your browsing experience.
Essential Cookies
These are necessary for the basic functionality of the site. These cookies are essential for maintaining login sessions, storing security tokens, and remembering form information.
Analytics Cookies
These help us understand how users are using the site. This information is completely anonymous and is used to improve the quality of the service.
Preference Cookies
These remember your language preference, theme setting, and other personalized settings so you do not have to provide the same information repeatedly.
Sharing Information with Third Parties
xbajr does not sell your personal information. However, in certain circumstances, limited information may be shared with trusted third parties.
Payment Processors
Only the necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These payment platforms operate under their own privacy policies.
Technology Service Providers
Necessary information may be shared with server hosting, database management, cybersecurity, and gaming software providers. All such providers operate under strict confidentiality agreements.
Legal Authorities
Relevant information may be provided in response to legal obligations, court orders, or requests from government regulatory bodies. In such cases, we will only provide information legally required.
Fraud Prevention Organizations
Necessary information may be shared with specialized organizations to prevent money laundering and fraudulent activity. This is done in the interest of protecting you and all users.
Data Protection and Security
xbajr has adopted the highest standard of technical and administrative security measures to protect your personal information.
- SSL Encryption: All data transmission on our site is secured by SSL/TLS encryption technology, making it nearly impossible for third parties to read the information.
- Two-Factor Authentication: Two-factor authentication is available as an additional security layer when logging into your account.
- Regular Security Audits: Our systems undergo regular security testing so that any vulnerabilities can be resolved quickly.
- Password Hashing: Your password is never stored in plain text — advanced cryptographic hashing methods are used.
- Trained Staff: All our staff receive strict training on data privacy and sign confidentiality agreements.
- Limited Access: Only staff members who need your information for their work are able to access it.
Data Retention Period
xbajr retains your personal information for as long as necessary or as required by legal obligations. Specifically:
- Active account data: Complete information is retained for as long as your account remains active.
- Closed account data: Even after an account is closed, financial transaction records and identity verification documents are retained for the legally required period.
- Marketing data: If you unsubscribe from promotional communications, we will remove your information from our marketing list as soon as possible.
- Log data: Automatically collected log data is generally deleted after a set period, unless required for a security investigation.
Your Rights Over Your Information
As a user of xbajr, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access
You have the right to request to see what information we have stored about you. We will provide you with a copy as soon as possible.
Right to Correction
If there is any error in your information, you have the right to request a correction. We will update the information after verification.
Right to Deletion
In certain circumstances, you have the right to request that your information be deleted, subject to legal obligations.
Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be restricted.
Right to Data Portability
You have the right to receive the information you have provided in a structured, machine-readable format.
Right to Object
You have the right to object to the processing of your information for specific purposes, particularly for marketing purposes.
Protection of Minors
xbajr strictly prohibits use by anyone under the age of 21. We do not knowingly collect any personal information from minors.
If we become aware that a minor is using or attempting to use our platform, we will immediately close the relevant account and delete all information relating to that person from our records. If a parent or guardian suspects their child is using our platform, please contact us.
Changes to the Privacy Policy
xbajr reserves the right to change, amend, or update this privacy policy at any time. For any significant changes:
- You will be notified by email at least 30 days before the date of the change.
- The "Last Updated" date at the top of this page will be updated.
- A notice will be displayed on the platform.
If you continue to use the platform after the policy changes, you will be considered to have accepted the new policy. If you do not agree with the new policy, please contact our support team before closing your account.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us. Our dedicated privacy support team is always ready to answer all your questions.
This privacy policy works as a complement to xbajr's Terms and Conditions and Responsible Gaming Policy. To learn more about us, visit our About Us page.